Dunkin'

Feb 2024 It's been a while since I visited a DD. The donuts significantly shrank in size. A normal round donut (like Boston Creme) got smaller by changing its shape to a heart. Also, they had to brew a pot of coffee for me. Quite surprised that they were out of coffee in the afternoon. Also donuts are $1.50 each. Way too much for what you get. The munchkin prices were way off too. It was cheaper to buy five 10 munchkin boxes, than to buy one 50 munchkin box. Usually buying in bulk is a benefit to the customer. Not at this location (see photo). Will I return (to this location)? Highly unlikely.

The sign says to be open at 5:00 am, I get to the store at 5:20 am and the staff is inside the store and they say they are closed but they don't open yet!

Today is my grandson’s birthday. We went in the morning to this restaurant. He was greeted many happy returns by the girl at the counter with a doughnut free of cost.

Timely and friendly

So I’m working late in a project for work and wanted a coffee; ran out of creamer…decided I would order a coffee. Added donut holes. A small. Treat to go and in case my kids wanted some I could share. I received my delicious hot coffee with a sweet note. They said they didn’t have anymore donut holes and gave me replacements. My kids actually love the flavors that were chosen. I wanted to say wow that was thoughtful and appreciated. They could have left the order incomplete and let me get a door dash refund but they went the extra mile. Wishing this store and the team member who wrote the note a wonderful holiday.