Dunkin'

if i could give 0 stars, i would. i ordered a medium almond milk iced latte with less ice. seemingly the manager, not dressed in any dunkin attire, started to make my latte and i politely said “hi, im sorry could i have less ice in that” and she said “less than this?” and i replied “yes please if possible”. she walked away and came back with a half filled medium cup with my “iced latte” inside. it was genuinely filled half way with coffee. this “manager” was extremely rude and seemed as though she was sticking it to me for making a simple request. keep in mind, this is my normal order and have never had this experience when asking for less ice at any dunkin. i will never go here again.

I had a great experience, the manager was very kind I didn’t catch her name but such a nice young woman! By far my best Dunkin’ experience! Especially with how busy it is due to all the tourist they did a fantastic job! Thank you 10 out of 10 !

It was fast service for being crowded but the hot chocolate was more like water.

Norma is unprofessional. She was eating over the area where she was making the food. DISGUSTING!! Customers were standing at the register, and she walked right by them several times without acknowledging them. ABSOLUTELY NO sense of urgency while there is a line. Do not recommend it while she is there. Edit 12/12/23 @ 2:05 pm Ya'll need better hospitality training. The girl in today never looked up from her phone while taking both mine and another customers order. Gave me my coffee and walked iut the back door without making my food. The dude who came in was talking on his phone asking me what I was waiting for

This dunkin’ was very narrow and had some outside seating, but not a lot. The staff member was cordial. The menu was the standard menu. This location is directly across from a Starbucks, and they had no problem handling the overflow from there.