Ratings of Dunkin'

google
Google
3.9
(210 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

1201 N Clark St Ste A
Chicago, IL 60610
Monday
5:30 AM - 4:30 PM
Tuesday
5:30 AM - 4:30 PM
Wednesday
5:30 AM - 4:30 PM
Thursday
5:30 AM - 4:30 PM
Friday
5:30 AM - 4:30 PM
Saturday
5:30 AM - 4:00 PM
Sunday
5:30 AM - 4:00 PM

Recent Reviews

google
Nov 2023
Beautiful and nice place the sellers and especially the manager is nice
google
Oct 2023
Went to order a drink and saw your employee ( i believe the name tag said Tresh) being extremely rude to a foreigner client who was just trying to order a drink. The man was so embarrassed and she was yelling at him. Check your cameras and please provide better training to your employees.
google
Oct 2023
The lady was doing cleaning, wiping floors and she didn't wash her hands; jumped to serving our coffee. I went to the guy and asked for another lid, and she again jumped to "help" and touched my new lid again. I had to throw away my coffee!!!
google
Sep 2023
This location is absolutely terrible. I truly try to be patient & understanding because it's obvious that they are always understaffed... But the employees are rude, slow, overwhelmed, & really bad food safety & hygiene practices. The woman making food literally wiped her nose with her hands then touched food. No one was making drinks pre-ordered from the app-people were waiting over 30 minutes. That's insane.
google
Sep 2023
I could NOT BELIEVE THE MIDNIGHT EMPLOYEE AND THE ATTITUDE THAT HER HAD WITH ME, AS I WAS DECIDING ON WHICH LATTE' TO ORDER...!!! I ORDERED A, "HOT" SIGNATURE LARGE LATTE', & THE EMPLOYEE LOOKED AT ME WITH SPITE WHEN I REMINDED HIM OF. ORDER THROUGH THE MICROWAVE IN THE DRIVE-THROUGH! I HAD EVEN OFFERED TO PAY FOR THE DARN COLD LATTE' THAT I DID NOT HAVE ANY CRAVING FOR, JUST TO HAVE THE ANGRY, HATEFUL, SPITEFUL, RUDE, SARCASTIC, AND SEEMINGLY NARCISSISTIC DUNKIN DONUT'S EMPLOYEE REMAKE MY LATTE' ORDER CORRECTLY...!!! I JUST COULD NOT FATHOM THE NERVE OF THIS MAN WORKING AT THIS DUNKIN DONUT'S, THAT HAD THE AUDACITY TO TELL ME THAT I WAS WASTING HIS TIME...!!! That surely sounds like a statement from someone whom may be suffering from a psychiatric personality disorder, especially, having the nerve to say that type of comment to a customer, as you are doing barely anything around 4:30A.M. I KNOW THAT THIS SITUATION HAS TRULY RUBBED ME THE WRONG WAY, AND I ALMOST AM WILLING TO AVOID ANY DUNKIN DONUT'S, ESPECIALLY THIS LOCATION, LIKE THE PLAGUE, MEASLES, MUMPS, & RUBELLA, TUBERCULOSIS, HIV AND THE AIDS VIRUS, ALL FORMS OF HEPATITIS, POLIO, THE ABSOLUTE WORST MIGRAINE HEADACHE THAT YOU COULD ACTUALLY IMAGINE OR FATHOM BEING INFLICTED WITH, & ALL OTHER SORTS OF ILLNESSES, PANDEMICS, OR JUST A SITUATION THAT HAD OR HAD TRAUMATIZED A LOVED ONE OR MYSELF & OUT OF MUTUAL EMPATHETIC FEELINGS AND RESPECT, AVOIDING THIS DUNKIN DONUT'S WOULD BE MY NUMBER #1 LONGER DUTY FOR THE REST OF MY LIFE! I AM USUALLY VERY HAPPY TO SEE SOMEONE SMILE, EVEN IF THEY'RE WORKING& SEEM TO BE HAVING A ROUGH DAY...!!! THIS BEHAVIOR OF THE ONLY DUNKIN DONUT'S EMPLOYEE WAS BEYOND THE NORM IN EVERY WAY POSSIBLE...!!! I AM SO DISAPPOINTED IN MY EXPERIENCE THAT NIGHT AND I AM EVEN MORE DISAPPOINTED IN NOT BEING ABLE TO EVEN PAY FOR THE WRONG COFFEE/LATTE'! I WAS BEYOND EXHAUSTED, HAVING WORKED ALMOST 12HOURS OF A SHIFT AND INTO THE MIDNIGHT HOURS, THAT LATTE' WAS WHAT I WAS LOOKING FORWARD TO FOR MY ALMOST SEEMINGLY NECESSARY DOSE OF CAFFEINE THAT WOULD HAVE KEPT MY EYES FROM WANTING TO CLOSE WORKING THOSE CRAZY HOURS! THIS WAS MEAN, HATEFUL, AND I CANNOT BELIEVE THAT A PERSON WHOM HAS THE CAPACITY AND THE ABILITY TO EXERCISE THIS TYPE OF BEHAVIOR WOULD BE IN ANY POSITION OF AUTHORITY AT ANY PLACE OF BUSINESS, LET ALONE, A VERY FAMOUS & WELL-KNOWN FRANCHISE, SUCH AS DUNKIN DONUT'S ☕ ...!!! I hope that the proper department will read about this situation, perhaps do something to rectify this awful experience, & reevaluate their hiring qualifications at this DUNKIN DONUT'S FOR SURE...!!!
google
Aug 2023
Horrible service. Standing in front of three lazy cashiers and no one bothered to greet or take my order.
google
Aug 2023
Typical DD in all ways.I wish they had nice seating areas.


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