I came here at 10:20 and the drive thru said they were only serving coffee and said that they close the kitchen at “9-9:30” which is news to me, but says they are open until 11.
Long wait lines and are always out of something
Excellent customer service
Kevin is the best. He was super kind made my day with his great service!
This location drive thru closes at 11pm and I arrive at 10:20pm, drive thru was closed and when questioned these young kids working there said we need time to clean with an attitude . Second time this happens, a waste of my time!
This place has a great improvement with a new manager now. This new manager has shown a great integrity in food, service, and the atmosphere. Keep up the great work.
I am always disappointed in how the service industry has become nowadays, especially in Dunkin Donuts. I go for my morning breakfast every now and then and I think I finally found the best Dunkin in Chicago. The staff was attentive, especially an employee named Kevin, he was very well mannered and very polite as I was in a grumpy mood but he lifted my spirits. The dining area was clean. The food was delicious and accurate, just how I ordered it. Very pleased to say I have found my go to Dunkin Donuts in Chicago. I will definitely be telling my friends and family to go to this location.
Got some donuts for the family