Ratings of Dunkin'

google
Google
3.7
(532 Reviews)
yelp
Yelp
2.4
(85 Reviews)
tripadvisor
TripAdvisor
3.0
(5 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

3216 E Hebron Pkwy
Carrollton, TX 75010
Monday
5:00 AM - 8:00 PM
Tuesday
5:00 AM - 8:00 PM
Wednesday
5:00 AM - 8:00 PM
Thursday
5:00 AM - 8:00 PM
Friday
5:00 AM - 8:00 PM
Saturday
5:00 AM - 8:00 PM
Sunday
5:00 AM - 8:00 PM

Recent Reviews

google
Mar 2024
Love the face lift looks nice and neat.
google
Mar 2024
I don't know whats going on at this locatio. Me and two of my co-workers had the ice coffee and they all tasted bad! I also ordered a dozen donut holes only to receive nine in the bad and they were hard. So disappointed at this location
google
Mar 2024
I have been going to this dunkin for a while. I don’t know what it is but they always mess my drink up.Nine times out of ten I have to send my drink back because of its taste. Sometimes I don’t have a chance to send it back or say anything.They didn’t add enough of this or enough of that. After chance after chance to get it right and it’s still incorrect it’s really irritable knowing as a customer you give them those many chances.This has happened countless times .How aren’t they knowing how to make drinks or trained well enough to do so?Although my drink does taste good for at least once this time ,the one you see in the picture below is a large churro latte no ice no whip.I had to wait twelve minutes for that at least. The first one that was made was taken by someone else. How could my drink get taken away when they should’ve said the name of the drink but didn’t when handing it out?I’m annoyed by the inconsistency and inconvenience. How aren’t able to pick up the pace of things as well. The lady with purple and brown hair was responsible for my drink being handed out. I think she is a manager of some kind. Another lady that took my order at the register was newer with dark brown hair and a wedding ring. She had the best customer service. Friendly demeanor and she was super fast with the cash register. She made my drink over by being showed by the lady with purple and brown hair and it was good. Even when that lady with purple or brown hair makes my drink or anyone else makes it, it doesn’t taste good. Please do better Dunkin!!!!
google
Mar 2024
No me atendieron y la chica muy grosera
google
Feb 2024
Donuts always good and warm but no maple donuts?
google
Feb 2024
This location has gone downhill quickly today I was in line for about 5-7 minutes for a cup of coffee and a donut. The service is slow employees don’t seem to know what’s going on. The new manager has no personality seems to be angry all the time. Last week I purchased bagel holes got home they weren’t even cooked today I got coffee and it was GROSS! The drinks are inconsistent you might get a great drink this week and the next week it’s garbage. I’m going back to Starbucks!!
google
Feb 2024
Made order through the website for a get-together. Went to pickup and was told they don't have the donuts, and neither would they refund; come back tomorrow morning to get the donot we ordered.. so I had to drive another 20 minutes to get the food we wanted. Bad customer service and attitude.
google
Feb 2024
Muy buenas las donas muy fresca buena para la merienda y los desayunos
google
Feb 2024
Terrible service! Couldn’t make tea right.


Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.5/5 stars across various online platforms.

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