Dunkin'

This establishment gives horrible customer service! I'm a non-profit youth worker who happened to go there after a trip with our kids, and all 10 of our kids were paying customers there. They had 4 seats for 10 kids and 3 staff members, so they ate their food before we got back on the train back to our site location. The manager at this Dunkin Donuts location embarrassment herself and that establishment and one of our kids says she does that ofter. There are three adults, the kids paid for their stuff and they were not causing issues in this establishment but were asked to leave for the other two ladies who I believe were of European descent and the majority of us are of African descent which seemed to be the only reason for our poor customer service, which i will add the two ladies were not aware of. If you're anyone looking for good service here with a group larger than four, I hope that you prepare yourselves for this terrible service if you choose to stay and enjoy your purchase.

The same orders for years. Morning – Coffee & Toasted bagel. Later it is coffee & Cheese bread (Not always fresh).

Baristas are rude. They never update the mobile orders to say what is actually in stock and will charge you for drinks, not make them, and just shrug and say “we’re out” when asked about it.

This is the 2nd time I ordered a bagel and I will never do so again. The bagels are NOT fresh and are very stale and chewy. The coffee is not bad but they sometimes make it too sweet. There usually is never a line, but now I kinda understand why. You are better off getting breakfast from a near by deli.

No greeting, long face employee ，no restroom for customer

Very important coffee place, close to the Hospital. Wish they were open for longer hours.