Great people , Victoria is awesome Kid-friendliness: Kind people,Victoria is great!
Staff at this joint is very good,clean, Donuts always fresh
Cashier was rude, you can tell he didn’t want to be there and didn’t even speak to me.
Not sure hw this place has a 4 rating... Staff does not pay attention 2 the guests when ordering. I noticed 5 order mistakes including my order... during the chaos i asked for the Manager who was down stairs while it seemed like a new hire was on the register and confused.
This was it. Dont let the long time manager or new trainees under her spell or in close proximity to her make the ice coffee. When the manager is around or makes the coffee, it is always watered down , old, or with a low amount of ice. This is a trend I have noticed at not just this location evolve for the past 10 years but across the city even though prices have continued to increase. I get that you have an incentive to make a profit but boy keep it consistent at least on quality. This was it, if I see the manager in there I run. There are few folks in there who are great and make good coffee when the manager is not there. Still with the price for the coffee what they are charging, the risk is no longer worth it when the coffee taste like something other than coffee.
I teach basketball nearby and never miss an opportunity to drop in for their hash browns I like mine "well done" and they cook my hash browns to perfection. Kid-friendliness: Families in that part of the Bronx frequent the store regularly. Wheelchair accessibility: No steps. No ramp needed. Everything is ground level.
Terrible service. The employees are always angry and unhelpful.
Every time I stop by, they're always friendly and respectful. Service is usually quick even in the morning.