Dunkin'

I had in this location today, the system was not working to put money into the account or for the points, therefore I was forced to pay in cash because the system was not working, what I want is for them to put the points to my account that was not my problem, the problem is that. If the system is not working, I want the Customer Service Department to please put it on my account and let me know when the item is on my account.

The manager from this location it’s super rude , she was upset because I called Dunkin due to the fact that her employee Susie told me to call Dunkin because I couldn’t get my drink since espresso machine was down . I went to get a drink and she saw me gave me a dirty look placed my foot and drink on the counter left it there knowing it was for me and went to laugh with some costumers ,Horrible way to treat costumers

They added wrong flavor to my latte , I ordered caramel and got vanilla . I also asked for light ice and half my cup was filled with ice , not to mention the place it’s super dirty napkins all over the floor dirty counters .

Always fast, hot food and super fresh donuts. The ladies do have a preference to the people with manners. If they don't like you, or you rush them they make their accents heavier and ask you to repeat yourself a few times. Is funny when is not being done to you.

Employees are rude , always making my drinks wrong . Nasty attitude

My large Iced caramel latte extra Carmel no whip cream was good but my sesame bagel toasted with butter was burned so it's wasn't good. The store is small but kept clean. The service was good. They were polite and quick