Ratings of Dunkin'
Google
3.8
(456 Reviews)
Yelp
2.5
(21 Reviews)
TripAdvisor
3.0
(1 Reviews)
Photos
Location & Hours
Long-running chain serving signature breakfast items & a variety of coffee drinks.
616 Massachusetts Ave
Boston, MA 02118
616 Massachusetts Ave
Boston, MA 02118
Monday
5:00 AM - 8:00 PM
Tuesday
5:00 AM - 8:00 PM
Wednesday
5:00 AM - 8:00 PM
Thursday
5:00 AM - 8:00 PM
Friday
5:00 AM - 8:00 PM
Saturday
5:00 AM - 8:00 PM
Sunday
6:00 AM - 8:00 PM
Recent Reviews
Jan 2024
Very clean, and worker are very nice..
Jan 2024
Atrocious
Dec 2023
Today 11/20/2023 at approximately 3:10pm was the worst customer service I have ever experienced at a Dunkin' Donuts in my life. The person I dealt with today was extremely rude and impolite. And the worst place, honestly. I asked him to warm up my bagel twist because it was cold. He started screaming on his own insolently. He told me the water is not free. I told him I asked you to warm up my bagel twist because it was cold. I didn't ask you for free water. I have my money . He said to me, "I don't understand what you want." I told him that if you do not understand, you should speak gently. He started speaking rudely. Worst customer service.
Frequently Asked Questions
What is Dunkin''s rating?
Dunkin' is rated an average of 3.7/5 stars across various online platforms.