Dunkin'

Rude staff

I am writing this review because if the absolute abysmal experience I just had. Normally, I go to the Commowealth Ave location because of poor experiences at this one. Sadly, that Dunkin is being renovated. Today, I placed an order and when I went to pick it up, it was not there. No issue. It happens. What should NOT happen is being shamed by the manager for taking so long to pick up my order, and getting told what to do “next time”. I’d have peacefully waited. Instead, I got a hostile manager lecturing me and then arguing with me when I explained I did it this way because this Dunkin regularly takes 20-30 minutes to make orders, which is why I don’t go unless I have to. She argued that wasn’t true, but it happened enough I stopped going there. I will never be going to this location again, and will wait until my preferred Dunkin is open. Would give a zero if I could for the rude, hostile, nasty, and argumentative staff if I could. She opened IMMEDIATELY with hostility for no reason.

There are a couple of guys making this place work, always keeping it moving. Open later than some D&D, and close to Haynes. Good for a quick stop.

Employee there seems to have an issue with me coming into my neighborhood store see me coming she goes to where someone is doing the food or to the back whispers to another co/ worker about me Everytime I go there ; Now it's to the point where if she is not moved somewhere closer to where she lives I don't bother nobody but since she has a problem she can see my sisters she about 5"6' use to keep her head covered now she has dreads without the scarf red stuff on one of her hands wear a black face mask sometime at least she did now working the night shift use to be there during the morning ,I say it again if she continues nip picking and whispering about me my girls will give her what she looking for Facts since she want to instigate something she has an attitude made a new night employee quite because of her harassment caverdian descent she best be removed her unprofessional conduct is in acceptable or I will notify licences board with all complaints about her

Bro didnt know what soy milk was but he’s a barista?

They have an attitude. I ordered a bagel with cream cheese. They said that they couldn't put the cream cheese on the bagel. When I asked why they ignored me and just shook their head.