Dunkin'

Great stop

I usually order on the app and pick it up. It's always ready and made how I specify.

I bought a coffee thru drive-thru. My order was: 1 Large Mocha Latte, No ice. However, when I was paying at window, I was told by the gentlemen that my total was $9.17. I asked him, "9 dollars for one coffee?" He then started clicking something on his screen, then told me "Okay, $8.09." I still feel the price is off. But I paid, and I asked for a receipt. On my receipt, above my drink, there's a "1 Local Item 4". I asked him what that is. He answered "That's what we charge for no ice". Also, for my drink, he added "Milk, WhpCrm, Mocha Drzl, HtChoc Top", which I did not order, and did not get in my drink. I feel I was treated in an extremely disrespectful way. And adding items which I did not order was simply stupid. And "that's what we charge for No Ice"? what kind of business is that?

A huge disappointment, I have never ordered from this establishment. In a nutshell I called in a large order, showed up next day to pick up and they had no record of my order, the whole time Mr Guy had a bluetooth earpiece and was having a conversation the whole time which was strange. I specifically asked for a mix of long johns, filled and sprinkled donuts and got a dozen and a half of CAKE donuts that appeared to be close to three days old. The glazes had a layer of moisture or ‘condensation’ on top. I guess I remember Dunkin being a great place to pick up fresh donuts, but it is not anymore. Never going there again.

I had ordered a chocolate glazed donut and they handed me a warm melted glazed donut, not even in a bag, but simply on this thin piece of cardboard. I’m unsure how this quality is even acceptable along with the service. I’m very disappointed and will not be returning.

Parking: Plenty of parking while visiting Dunkin.

Depends on when you go. Sometimes the food comes out not as hot as I would like. I had some hash browns and they were soggy. Coffee drinks aren’t consistent every time I go. Decent overall.

Do not go here! Horrible customer service. Order is consistently wrong and they do not care. My latte has come without espresso multiple times and my online orders have come with missing items and they just hang up the phone.