Ratings of Dunkin'

google
Google
3.7
(977 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

12200 Research Blvd
Austin, TX 78759
Monday
5:00 AM - 8:00 PM
Tuesday
6:30 AM - 8:00 PM
Wednesday
5:00 AM - 8:00 PM
Thursday
5:00 AM - 8:00 PM
Friday
5:00 AM - 8:00 PM
Saturday
5:30 AM - 8:00 PM
Sunday
5:30 AM - 8:00 PM

Recent Reviews

google
Feb 2024
Very helpful staff.
google
Jan 2024
Thank you to Sam, Lucien, Daphene, Des, and Margarita for being the absolute best morning crew around. Always great, store is immaculate and the service is always to shelf. Rare to find these days, a crew that actually cares! Kudos to management or owners for creating an atmosphere where people feel like they matter!!
google
Jan 2024
People who serve there are incredibly rude. They urgently need a customer service course
google
Jan 2024
Can't beat their fast service and loyalty app. They have great milk alternatives and delicious breakfast items. Try the croissant sandwich or avocado toast.
google
Jan 2024
Great service! I saw an obnoxious client making a very simple order very complicated. And the workers today handled it with tremendous patience (more than I would’ve had).
google
Jan 2024
I used to have this location be my go to, but they have definitely been giving less than mediocre service and quality of the DD expectation! BB muffins are never fully cooked throughout and the sugar is typically wet and melted to a soggy texture when given to you even first thing in the morning. The coffee is hot or miss, at times you will get a nice hot cup of coffee that's fresh and made the way you want it at other times it tastes like the coffee has been sitting there overnight cold that they may have microwaved for all of about 30 seconds and tastes like, mind you this is first thing in the morning when they first open! The morning is your best chance to get a do over and MAYBE get it right, but the afternoon, FORGET IT, service is horrible and the attitudes are horrendous. This location definitely needs New Management!
google
Jan 2024
UPDATE: had to go down a star, they've changed the apple fritter. It's not that good anymore. Only good thing left is coffee. I'll have to find a new donut shop. Too bad. My issue with this location is the menu. They literally offer less than half of the donuts on the DD's menu. I mean donuts are supposed to be what their thing so why so few varieties? Really sucks cause the next closes location is 20 min away.


Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.7/5 stars across various online platforms.

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