Dunkin'

Every time I come here they get my order wrong. It’s infuriating because I place mobile orders and everything is laid out for them. They won’t even tell you if they’re out of something or if they have to substitute something. Don’t waste your time or money going here. If you can, just drive to Lake Street.

Worst Dunkin I’ve ever been to! Ordered a sourdough sandwich and it was never toasted and the bacon was soggy. When insisted to toast the bread, the person in the counter said it was already done. We had to trash it with no choice.

Bad location. Been here a few times with not great experiences but my visit today is worth sitting down and noting my grievances. Went to the drive through and was sitting there for a few minutes before someone finally cued up. Placed my order and went to the window, large coffee and turkey sausage and cheese. Waited several minutes before an employee asked if the sandwich had bacon on it. What? You don't know the order? The ingredients are in the name. Wait a few more minutes and get the sandwich. It has Swiss cheese not American. Not sure if they didn't have the proper cheese or they didn't care. Either way it's not the sandwich I ordered. Wait a few more minutes before I get my coffee. The employee comes to the window with a cup of coffee and 2 sandwiches that I didn't order. The employee hands me the coffee. There's no receipt on the coffee so I don't know if this is mine. I begin to ask "is this coffee for me or-" the employee cuts me off and says "it's the coffee". Without looking at me. Wrong order, delayed response, unjustifiable wait, emplpyee attitude, no receipt to prove anything is mine, overpriced sandwiches, Horrible location.

Fastest dunkin

Just so the customers know what goes on behind the scenes I worked at this Dunkin donuts locations and during the time I've read up on labor laws and all that and found out all of Dunkin donuts corporations break them on a daily we've been told by our manager she would hit us, deduct pay, take money out of our checks, not allowing breaks, threatening to fire people for needing to miss work for family emergencies and even better hiring people having them on the schedule with no days just to do a wrongful termination. Not to mention the amount of health violations that go on in a given day is immensely high nothing is properly cleaned and the machines used in here are cleaned maybe once a month if that. For those of you who love the hot food our ovens are cleaned once every 2 months because night shift is understaffed and doesn't have the time to do it but enjoy your 10 hour old donuts and bacteria and carcinogenic food and drinks

This is the worst Dunkin location ever. Horrible service and manager has terrible attitude towards customers and even employees!! I saw her scream at her UNDERAGE staff infront of customers with language that I would consider borderline harassment. Corporate really needs to look into this issue it seems there is already multiple bad reviews about the manager here yet nothing is being done! Will not be stopping by here any more and would much rather go across the street to Starbucks.

The staff here are terrible. They have the heavy metal music blasting. After paying inside for my order and had a seat. I asked for a straw and the guy barely handed it to me over the counter he expected me to reach over to get it from him. After sitting down, I decided to get a drink from the refrigerator they have, I proceeded to the check out to pay for the drink. The guy and the girl both looked at me and didn't bother attending me or saying "one moment", nothing just silence. After waiting about 4 minutes for them to attend me I decided to have a seat until they acknowledge me. Still 10 minutes later here I am and they have not said anything. I got up to pay again, again waiting about 5 minutes for someone to acknowledge and attend to me. Will not be returning to this dunkin again.

The workers are really nice. We went back because they forgot to give our bagel and cream cheese but they were really nice about it and owner gave us hash browns for the inconvenience. Update: drinks are not consistent. My coffee always tastes differently.

Not a fan of writing bad reviews but can’t stand the bad service this DD location has. Not sure if the lady taking orders in the morning is the manager but she is ruuuude, if she can’t hear you or if you ask her to repeat she will start screaming. sorry lady but I can barely understand you. No need to yell. If this is how she’s training her crew I feel sorry for them.