Dowling's at The Carlyle

Insanely cute decor, fantastic food, exceptional service! My new fav restaurant!

This was my first experience at The Carlyle and Dowling’s. The staff at the entire Carlyle property were extremely helpful and friendly and went above and beyond to make our experience memorable. The food was very flavorful and the atmosphere was charming.

The food was fair at best. I had to send my soup back as it was barely warm. What was missing was the rich taste of a well cooked meal The staff was lovely especially the hostess/manager who shared she was from Mexico City. I apologize for not knowing her name.

Beautiful restaurant. Waffle, bacon, hash browns, smoothie. All were sub par compared to any NYC diner. Service was so bad I wondered if we were being personally targeted for some reason. Had to order coffee four different times over the course of 20 minutes before it arrived. Had to ask for water refills multiple times before request was fulfilled. It's so depressing when a legendary venue feels so cheap and demeaning. Will do a basic diner next time.

Food cool not hot and service marginal at best.

Beautiful setting, incredible staff, extremely bland and annoyingly forgettable food. I am one to appreciate simplicity and purity of ingredients in cooking. This is not that. I would rather bring my own food here and eat, and pay to do so, because of how unpleasantly bland most of the menu is. Finally, how on earth is a restaurant in a five star hotel going to charge two forms of tip for both service and a captain? Are you serious? Can you maybe just… pay your employees well considering the average dinner here runs well over $400 per table? Not even the Ritz in Paris nor any Aman establishment do this.

Great food in a lovely dining space, however we were displeased with the service. When we did not order drinks, the "captain" had a visible negative response and from then on we felt that we were being treated less than the other customers, even ignored at certain points. Sitting for 10 minutes with empty water glasses mid-meal and staring at our finished plates long after being done eating made the experience less than ideal. We look forward to trying other upscale places in the future.

Will not be visiting this establishment again. The hostess, waiter and manager were extremely rude and condescending in the way they spoke to us as guests. Service was extremely slow - waited 15+ mins for drinks and 40+ mins for food… they also did not apologize for the wait either when we had complained. The table next to us had received attentive service but they were not taking care of us at all. Food is terribly mediocre too… not well seasoned… cook on fish is subpar… scallops were served overcooked and way too large… overall extremely underwhelming service