There's many places to buy a coffee and a donut & I've been coming here for 3 months to buy a medium coffee & their Canadian Creme donut; this donut is hard to find. Pretty straightforward service & always gave a tip. Today, I was on a budget & I could only afford a coffee & maybe a dollar donut. I saw the donut holes (dozen for $2.50). I asked if I could get 6 for $1.25. She shooked her head no & was so rude in her tone of voice. This cashier (older lady) had served me before. I bought a coffee instead but I won't be returning. Customer Service is the key for happy customers & successful businesses.
Vietnamese coffee is just cheap cold brew. Ordered 2 donuts and an egg sandwich. Both donuts were very stale, and eggs are clearly microwaved and much of the egg was a greenish grey color. This order was really bad.
Owner does seem stuck up and chooses only who she wants to smile to in a customer, 2nd time I visited the place ordered a mango smoothie and she made something that is a coffee smoothie and instead of apologizing, she even told her daughter or whoever the young lady with tattoos that she swears she heard a different order. That was on July 12 and today…July 13 I went back to buy food and smoothies, and unintentionally not even to close to the cash register, she said with a nagging look… “customer has to pay” she could have just say excuse me sir would you kindly move to the side so my other customer could pay. The old lady’s customer service towards me sucks.
Fantastic fresh, fresh bagels. Got jalapeño and cheddar toasted. Beats Einstein any day. Kids had great normal sprinkle donuts. They loved them. Fast efficient service. Thank you!