Domino's Pizza

The customer service at the location next to HEB in Pflugerville is very poor. I stood at the counter waiting for someone to help me for a minute or two. There were several employees standing around talking to each other. Two employees were dealing with one phone call and the computer. I asked does it takes two people to handle one phone call order, they both looked at me and one of them said yes! At this point, it frustrated me and walked away then went to another location where the customer service was much better.

We got cussed out for not giving a tip for poor service then no answer to call and complain worst experience ever

Called and this lady was extremely rude over the phone it said my pizza has been picked up so I called the store and she said it hasn’t been picked up and that it’s been sitting there for 30 mins? Then proceeded to tell me I can’t get the pizza and will give me a refund because they don’t do carry outs after 10 ?

Placed order at 3:30 pm. An hour later told an additional 45 min. Love the food. Hate the service! They need to work on really communicating with ACTUAL delivery times. 1 driver really, say that up front.

Very unprofessional, ordered a pizza at 5:00 pm. Delivery window said 6:40 to 6:50pm, it is currently two hours over due from the delivery window and no one will pick up the phones. They took our money and did not provide us with a pizza. Don't go here if you actually want food, they will just take your money. SCAM. Never ordering from this chain again. Update: currently the next day and still no word.

Very bad customer service it’s says on the door they close at 12am in FridayI came at 10:35pm the lady she said we’re closed we can’t take ordersI was telling her what’s the reason she closed the door and said bye!!!!Very bad customer service

Not really sure what to say. There’s some days where they’ve been great but lately any time we’ve ordered late they’ve always canceled our order. If you can’t deliver late then maybe that shouldn’t be an option at this moment.

Worse experience to date with Dominos. It took 2 hours to get our order and when it arrived it was cold. Good luck calling and speaking with someone as I was on hold for over 30 mins. When someone finally answered, I asked to speak with a manager and they told me she was busy. I will NEVER order from this location again. Lesson learned and anyone reading this has been warned.

We use to order from Domino's at least once a month for delivery. Food was always hot and tasted very good, delivery was always right under or at an hour. The last two times we have ordered delivery have been absolutely horrible and we will never order from domino's again. Both times are order took over 2 hours for delivery. Food did not taste good nor was it hot. After the first time this happened, they gave us a $30 credit, which is why we ordered a second time...no difference. I wish I could give NO STARS!!!!