Sub par of what dominoes once was especially in this location, their either way late delivering food to your home or your order isn't ready when you come to carry out. This has happened to me multiple times, and each time they have a poor excuse. Corporate needs to make a visit here to fix the problem as way to frequently they are unorganized.
I picked up a medium pizza from Dominos on Whisper lakes. There’s a woman who worked at Dominos. I asked if she can drizzle barbecue on top and she said she can’t do that cause of the rules, It has to go back in the oven. I told her other dominos places do that all the time for me just drizzle barbecue on top of the pizza she replied again saying she can’t do that but she can give me a barbecue on the side to dip it in. I’m not happy with this service.
HORRIBLE EXPERIENCE. Ordered a pizza and took 1+ hr and not even followed up on the tardiness. Arrived to the store and asked for a refund. Person in charge (Noah) informed it'd take 24-48hrs to process and did not even have the courtesy to make it right despite being disrespectful with my time and my delivery request (Pizza was ready). Didn't take it as it was ready from over an hour waiting to be delivered at home. AWFUL customer service from this store. Worst experience ever. Will never come back.
The guy called me to let me know the order was gonna take longer to get delivered, so I decided to come to pick it up. Things happens and it’s very nice to get informed, that’s a good service. Thank you and keep it up!
Called me 20 mins after I ordered to ask if I wanted to cancel because there was only one driver. Offered to pick it up if the delivery charge and tip were taken off. Couldn't do that. If you don't want to work past a certain time close the store.
This dominos is horrible. I’ve been trying to get on the phone with them for 30 minutes after the lady gave me attitude about wondering how ONE order of wings was $20. I order two but the lady insisted they put both of the order of wings in the box, I get home and there isn’t even one whole order. So rude for no reason and still no refund on the order of wings I DID NOT receive.
They had awesome customer service and where easy to work with when they accidentally screwed up my wings