Domino's Pizza

I would never ever go to this Domino's location at Birch Rd.Chula Vista, CA. Manager (fat Mexican lady) was very rude and didn't know everything that I was asking her about - rewards program, how to generate receipt,etc. It didn't seem that she was fully trained for this position. She needed to attend more seminars on customer service, good manners and right conduct. Didn't surprise me at all why they only get 2.5 stars.They deserved it. Don't go to this location. Save yourself from being stressed and all that. Go somewhere else.

I order Extraganzza everytime form this dominos and everytime its different this time it didn't have hardly any toppings on it. I should of called them and ask them to make me another. But the kiddos were hungry and I wasn't feeling well. 23.99 for pizza 9.99 for tots 5.99 for delivery plus and 8.00 tip. I should of gotten the bomb pizza but it was cold and late. I've also had some very disrespectful employees take my order. I'm so disgusted with the quality of the food and I wanna say I won't order again but thats a lie. They have the only kind of pizza I like. Here's to hoping someone cares enough to read this and change the way they do business.

Service is horrible. Ordered online. Order was late for nearly an hour. Called the store to get status. Placed on hold repetitively for durations more than 5 minutes. Several folks answered and rudely left me on hold. Still waiting on hold as i write this. I don’t write reviews often but this type of service just rubs me the wrong way!

I don’t know what’s up with this location but they CONTINUALLY find ways to either 1. Mess up my pizza with specific instructions ordered using their app, 2. Give away my pizzas away to someone else, 3. Not deliver pizzas until you call them to find out what happened or 4. Make you wait in the parking lot forever after you’ve checked-in for curbside service. I mean every time I order here they find a way to surprise and disappoint me.

Delivery driver will hang up in your face after asking you a simple question

The employees are lazy and don’t do their jobs correctly.

Three this particular dominos has inconvenience me. TheThe first time, they forgot my drink and I let it go. Mistakes happen. Then on another order, they put bacon on my stuffed bread when my order said no bacon. The third time they left my order on my porch and didn't notify me that it had been delivered. I waited over an hour and had to call, just to be told your food is sitting on the porch. When i grabbed it, the box was cold to the touch and all i was told was, "you had contactless delivery," as if ringing my door bell and then walking away means you made contact.

Once my favorite domino location but they have drastically declined. We paid extra for the hand pan crust but I don’t know because the pizza was overcooked and dry. Our pizza looked thrown together like toddlers. If I had picked up the pizza, instead of sending my son, I would’ve definitely been asking for a full refund. You could’ve kept that dry, overcooked, sloppy project. And let’s don’t even talk about the pigeon honey bbq wings because those wings could’ve have came from no chicken. Needless, to say, we probably won’t be returning anytime soon. This is the 2nd time in a row that we received below satisfactory food.