Ordered through the app, should have been 30 min delivery. Instead our food sat in the "prep" stage for over an hour, no one answered at the restaurant when we called (on hold for 15 mins) and took another hour for delivery. Our order was wrong, and they won't mark the order as delivered so we can't report an issue in the app.
Order never received. 12 hungry teens after a long day. Terrible service
Been waiting 2 hours for delivery on a Thursday…and the store just keeps hanging up without saying anything.
Do not order from this place they never delivered and will try to avoid helping you, there delivery driver “Juan” seems to not exist. Your best chance is to go into the store never deliver
This particular franchise is a scam. Avoid at all cost. They will not deliver your pizza on time (if they deliver it at all) and will still charge you with no refund or credit. You will end up fighting the missing pizza charges via your credit card company. Not worth the hassle. Order elsewhere
Ordered a deluxe pizza got delivered a cheese pizza with black olives on it. Was told they will make what I delivered correct and delivered never got it. They tried and give me the run around about refund. I will never order again from this place horrible service.
You know I was nervous with all the bad reviews but I needed lunch in a pinch. This place isn't bad, if all the bad reviews are due to the slow service maybe it's because the nice young lady who manages there was stuck working by herself taking the calls, making the pizzas, and doing the deliveries. Considering this girl was doing all this by herself she still managed to get me my pizza within 30 minutes of ordering. To the young lady who manages the shop: thank you so much for going above and beyond, You brought me a pizza in the middle of a snowstorm all while working by yourself. I find it unfortunate you had to work by yourself and struggle through the day alone but you deserve all the praise and a big bump up in pay for doing what you do. Thank you so very much ✌️
I ordered pizza for pick up. I went there and waited 15-20 minutes. My orders was ready but they don’t gave me response and they are only focused on online delivery order. Never come this store. Bad customer service.