Dickey's Barbecue Pit

Ordered 3 meat plate, didn't have turkey so I went with double brisket and then sausage. Got the food and the brisket was almost pale with 0 hint of a smoke ring, stiff as a board . Sausage was good not great but hard to mess sausage up.

Don’t go here seem to be a very racist area went to order food all the staff did was just look. Same as the store area not worth the time .

Terrible!! Don't waste your time and money going there. I stood there, waiting on someone to take my order for a couple of minutes. A young girl finally walked up and stood by the register. She just stood there, looking straight ahead. She would not even look at me or acknowledge me. I stood there and waited for her to ask me if I wanted to order something, but nope....not happening. I just turned and walked away and bought a snack in the convince store. Before I could check out, she was walking out the front door. If you are hungry in New Waverly, there are much better options than dealing with this lack of customer service.

I’ve only been to one Dickey’s and it was in California and that was seven years ago. Never went back. Dry it was. Tasted like card board. I’d rather have a chucky cheese pizza. That says a lot.

I've had continuing issues with this Dickey's location, and one other, closing hours before posted closing times. I've placed and paid for online orders, only to arrive at the location (25+ miles away) to find it closed. Last Friday AFTERNOON I placed an order for a 2-meat plate (ribs & brisket). Upon arriving at 5:30 PM I found all the food trays empty, and one employee who tells me "We don't have any brisket, I made it a rib plate". When asked why there was no brisket I was told "We've been busy". I received 4 ribs, and small containers of beans and coleslaw for my order. Pictures below showing this location at 5:30 on a FRIDAY AFTERNOON. Communications to Dickey's customer service through both their website and e-mail have been ignored.