As soon as I sat down, I heard the female manager/supervisor tell the staff in front of customers about that anyone that is or looks homeless or on the street to not let them use the restroom. Although they have a say to allow non-customers using the restroom, the unprofessionalism in reinforcing staff on protocols should have been done in private behind close doors, especially if they are targeting a specified population. When I ordered the waitress was hesitant in taking my order because I appeared rugged and "homeless." And also the side comments from staff was prejudice, rude, and degrading when even spoken in another language other than english per Federal and State Regulations. I had to pull out my $20 bucks to prepay my food in order to hope to get some less prejudice commentary yet it got worse. The food ordered came sloppy, missing items, and when I needed a refill the waitress didn't even bother to ask if I needed a refill. Plus I am an outspoken self talk person, the waitress and other staff were present around to hear my self talk and expressions I got were mocked laughter, frowning judgment, and hasty stares. My whole experience on January 23 between the hours of 2030 - 2130 hours was the worst ever and I plan never to come back here again. Truly a display of social stigma, social inequality, xenophobia, antipathy, covert/overt bias, lack of training and food service orientation, and lack of culture sensitivity (better be pronounced "Minority Adversity."). Definitely all Denny's management and regular employees need to be reintroduced or introduced as well as retrained or trained in mental health awareness, culture sensitivity, customer service care, and ethical code of conduct in the food service industry. I hope that Denny's corporate associates or higher ups have the decency to correct this wrong or injustice. A remedy or some kind of consolation can be offered. I am a Licensed Nurse, Counselor, Business Development Consultant, Security Officer, and Professional Instructor; this experience should never be allowed, encouraged, nor go unsanctioned.
After ordering food from this Denny's for delivery, I called & talked to "Reyna" to ask that she'd seal my food extra well. Not only was the food delicious, but the items & condiments were packed better than any food delivery I've ever had! Kudos to the restaurant & Reyna in particular!! I will be ordering many more meals from here!
Vegetarian options: Tu puedes pedir o modificar algunos platillos a tu gusto no necesariamente tiene que ser el que está en la carta Parking: Dependiendo la hora puede estar lleno el estacionamiento del local pero el centro comercial es grande y hay espacio suficiente a su alrededor Kid-friendliness: Si pues es un restaurante familiar Wheelchair accessibility: Si tiene accesibilidad a silla de ruedas y también tiene en el estacionamiento para minusvalidos