Del Taco

Del > Bell. See? Math proves it.

Haven't been here in a long time and now I remember why. The tacos are just not good. The service was terrible. When there are Taco Bells everywhere, I see no need for Del Tacos to exist.

Gave us an incorrect order. So we came back to get it fixed and they were so rude. Said that we “made a mess” of the food. Two items had one bite. Then they tried to gaslight us as say that the food they gave us was what we ordered. We ordered chipotle cheddar rollers and they gave us ranch cheddar rollers. They unwrapped every roller they gave us as said that it was chipotle even though you can see the white cream of the ranch. And chipotle is red! They were super rude and said “fine! Fine! I’ll remake it.” And made a show of throwing things around when making them. Then when we had the correct food, they hurried us off with a “maybe you should check it before you leave next time.” MAYBE YOU SHOULD DO YOUR JOB RIGHT YOU MINIMUM WAGE 40 YEAR OLD.

My blood is boiling just thinking about my recent experience at Del Taco. It was an absolute disaster from start to finish, and I am beyond livid. First off, they managed to screw up my order so badly that I wondered if they were playing some kind of sick joke on me. Instead of the chipotle chicken cheddar rollers I specifically ordered, I received ranch. Are you kidding me? How hard is it to get an order right? But wait, it gets worse. When I dared to point out their monumental mistake, the audacity of the staff was infuriating. They had the nerve to argue with me, insisting that I was the one who got it wrong. Excuse me? Last time I checked, I didn't work at Del Taco, and I definitely know what I ordered. After what felt like an eternity of back-and-forth, they begrudgingly agreed to remake my order. As if that wasn't bad enough, the employee tasked with remaking my food was straight-up hostile. They practically threw my replacement rollers together, all the while muttering under their breath about "difficult customers." Oh, I'm sorry for inconveniencing you by expecting to receive what I paid for! And just when I thought it couldn't get any worse, they had the nerve to lecture me about checking my food before I eat it. Seriously? How about you check your attitude before you interact with paying customers? I have never been treated so poorly in my life, and I will never set foot in that Del Taco again. Save yourself the headache and go somewhere else where they actually value their customers.