So the food itself is pretty average. Noodle dishes are not bag but it's a place where you should expect one or two xiao long baos in the tray to be popped by the time it comes to you given carelessness. Would give 3 stars on this But the reason I'm giving it one star is because I've experienced here that I've NEVER experienced anywhere else. We're at a table thats 3 smaller tables pushed together with 3 adults and 4 kids. We've just finished most of our order but, while we were eating, ordered a few additional dumplings and were waiting on it. I'm standing up holding a baby so one part of the table has a bunch of empty dishes as well as a jacket, my car keys, and a bag of kids stuff. Someone who I assume is the manager (not a server, hasn't come by before) comes by and says "can I clear this?" and points to the one side of the table that has all the empty dishes. We say sure. She proceeds to take the jacket/keys/kids bag and put it on the other side of the table (still live with some food and pretty messy given...kids), clears off the table she pointed to, and then pushes that entire table to another party. She doesn't see that she puts my personal items onto a part of the table that has soy sauce and my stuff gets dirty. So I'm left standing, I don't have a table to sit back at, and I have my stuff with soy sauce on it. I'm in shock so when she comes by again I just tell her she got my stuff dirty and she says "i'm sorry" and wipes it off with the table rag (its already soaked through) and walks away. Never asks if we were still eating or if food was coming, doesn't ask about my personal items, and just walks away. She doesn't clear the rest of the table so its not like they thought that we were finished. No other interaction with the manager rest of the night. W T F
Horrible experience overall. We waited 35+ minutes for just a small bowl of soup. Waiter didn’t give us menus. This location is understaffed but that’s not all. We waited all that time for average food. Customer service is limited due to the understaffing. If you’re looking for a place to spend 2+ hours waiting for 3 items and terrible customer service… this is this place for you!