Dairy Queen (Treat)

I was poorly received by an employee who did not want to grant my discount in accordance with the promotion policy.

Presented a Dairy Queen issued promotional coupon at this location tonight and was told the location’s scanner software had stopped working 9 hours previously so the coupon was no longer being accepted. The owner indicated this was not his problem as a Dairy Queen franchisee. According to him, it was my problem as a Dairy Queen customer. According to him because this is location is in the “richest area of town”, he’s under no obligation to accept these coupons, fix his scanner or do anything else which would allow him to honour his legal obligations to his customers, including taking the five digit code on the coupon intended precisely for locations that do not have operable scanners. This is the second time I’ve had this happen at a Dairy Queen. A location will accept a promo coupon one day and the very next day decide they don’t want to honor the same coupon, despite it being otherwise completely valid. No rhyme reason or rational explanation is given. Only rudeness and insults.

Blizzard was good, but DQ is so expensive. Its a nice treat everyonce in a while.

The lady working at this store is rude as helll!!!!… please teach her how to treat customers patiently… there was no line up.. just one customer behind me… and i wanted to use a deal that i had in my dq app… and first she made me wait and was making order and didn’t even care to be polite … later i was bit confused with how to use the deal…. And she was like let me take the other customer( while being rude). I also work with customers and i know how to work patiently with them .. and be POLITE!!… she’s working this time if the manager care to teach her some customer service skills. Thanks!!

Yummy

Good!

Generic, typicall chain store, staff are competent,nothing spectacular or special on they work exactly what their job description entails. No more no less

The best dairy queen, delicious ice cream and nice staff, especially the manager treats so nice and kindly.