Dairy Queen Grill & Chill

We were there last night in Florence KY. I had a banana split. It barely had any toppings on it and my girlfriend had a red velvet cake blizzard. She didn't like it and wanted to exchange it but the man at the counter wanted no part of that. We will never ever go back to that particular Dairy Queen. I hardly ever post a review but I was very very upset with how he handled the situation. Just be prepared if you go to this location. If you're not completely satisfied you get what you get and they don't want to hear your concerns! I'm sure they'll probably reply to this but I don't want any part of their story about "Give us another chance"

This place has gone downhill since the new owners took over. I use to go in once a week to get lunch and it was a great place. Now it’s dirty a they barely give you any toppings in your blizzard and the ice cream taste rundown. My Oreo blizzard had stale cookie pieces. If I could give no stars I would .

Good amount of ice cream and great customer service Vegetarian options: Onion ring , cheese curd , fries , veg burger also they have lots of variety of blizzard.

Nice fresh and hot food .grate service

Not the same anymore since Indian people took over. They tried to charge me more than what I ordered.

Dairy queen is dairy queen