Dairy Queen Grill & Chill

I'm absolutely livid about the horrendous customer service we received. The staff were incredibly rude and their behavior towards my wife and me was totally out of line. The manager, I think his name was Kassar, was particularly offensive and demeaning. It's unacceptable, and I'm demanding that the district manager investigates this place, as it's clear these individuals are not fit for their roles. On our visit for free cone day, I simply tried to get ice creams for my family, asking for two cones and two cups. They claimed to have no cups, which seemed unreasonable. Even when I offered to buy the cups, given my toddlers can't manage cones, we were met with hostility. The manager shouted at us, refusing the cups, and a staff member rudely insisted that cups weren't free, using a tone that was completely unnecessary. My wife had to raise her voice to assert that we were willing to pay. Their attitude didn't stop there; we faced eye rolls and further rudeness at payment. This lack of professionalism is staggering, and I'm insisting on a direct discussion with the district manager about this.

The fingers tasted like the grease needed to be changed.

Warning!!! Horribly Service... I share a photo of employe who were spitting out the burgers. Completely durty.

VERY FRIENDLY EMPLOYEE'S,DELICHUS FOOD. HIGHLY RECOMMEND.

Terrible customer service. Ask to sub my fries for another side and a lady named fizza gave me a terrible attitude. 0% care for what I as a customer wanted and no effort to even just charge me for the side . Her response was ‘how you gonna tell me what we do. We don’t do that. “ I responded I’ll just come in and handle this and she responded “that ain’t gone change nothing”

The parking lot is ridiculous. It looks like it has NEVER been picked up. Trash is also at the pickup window. I thought I had ran over something, found out I did. Friendly staff, but the parking lot is a hot mess!!!