Service is really good and I love this food chain but the burgers are cooked too much. I don't like tasting burnt in my food. Please fix this.
Two natives walked in, ordered a blizzard. The lady asked for bathroom key, was informed someone flooded the bathroom earlier that morning, BOTH bathrooms, will be fixed in the morning. Natives left. Five minutes later, another man asked for and received the key to the washrooms without any problems. This is the definition of racism. Unacceptable
I do not feel welcome and I ordered a cone today and totally never will go back They didn’t fill the cone so that the last bite was all shell which ruins the whole taste of the cone when there is no ice cream left.
We visited your store today with my family. Im really upset on one of your staff. We are trying to get your promo the "$1 for small blizzard " i was surprised when your staff told us that he's not allowing us to purchase this. It's because they allow only one person. Even though, we are family we are using different mobile phone and we downloaded this app. We are trying to explain this but your staff insisted only 1 person in my family. How is that possible? For my understanding its only one coupon allowed per visit. But the thing is we are group of 6 and as per him we are not allowed to do that? Thats really insane. And my 3 kids trying also to buy this and still he keep saying that" i saw you and you are all together" maybe you should explain very well to your staff regarding on promotion. We we're there not just for this promo but we decided to leave and find another place.
It seems my experience was different from a lot of recent reviews. Things were totally fine. It was completely empty at 1pm though, which was kind of strange and the food took a bit longer than I would have liked. Flooring is in bad shape and needs to be replaced too. Otherwise good.