Cut

Great food an good service .Market menu definitely value for money

Amazing steaks

I've been here twice in the past month. The 1st visit was for my birthday, and the food with the side dishes were superb! Returned later that month for the advertised Sunday 8oz rump roast, and it was cooked to perfection I will be returning and I've recommended to friends and work colleagues.

Had a family meal booked tonight they reserved a lovely booth, or grandson has autism and on occasions does not like ceiling fans, he choose another seat in the corner and the staff where Happy to help us move, not all understand autism but these staff where amazing, food was great too Kid-friendliness: Great with autism

Small problem with the order but was sorted, the food was lovely and the staff were fantastic

DEFINITELY THE LAST VISIT TO CUT I have visited CUT a lot of times over the years. It has provided a solution to the lack of quality steak restaurants in the area. It strives to be trendy and my sons are impressed with it, they are probably the demographic they seek. My recent visit on early Saturday evening will definitely be my last. We had a £50 gift voucher provided to us as a gift from our son, so went along to use the voucher with best thoughts of a good meal ahead. We were shown into the side-room at the restaurant which was absolutely freezing, so we had to keep our coats on during the meal. We ordered sparkling water, and were brought a bottle of STILL water, so had to ask the waitress to correct this mistake. We asked for a glass of ice, and had to ask 2 more times before we received this. To the food…… We ordered one starter of Scallops and one starter of Coconut Prawns. They arrived served by a young male who shouted the delivery with a rendition of “HEY GUYS”, and continued in this vein which, while enthusiastic was a bit patronising and blasé we were his customers, not his mates. The Scallops starter was OK, but the Coconut King Prawns starter was obviously frozen scampi covered in a sprinkling of desiccated coconut, albeit well presented. When the main course came out the dinner plates and the serving plates were so large that they didn’t fit on to the table, so were worried that we would end up with a plate of food in our laps. For the main course we ordered a Chateaubriand (medium) accompanied by Skinny Fries for one and Home Fries for one, with sides of Chipotle Slaw and chargrilled corn. The Chateaubriand seemed to be coated in a salty crust and was cooked as medium rare (which was good for me), but my wife struggled to eat it as she prefers it more cooked. Over all the meat was acceptable, but not great. But all the side dishes were all terrible. The Skinny fries were obviously frozen seasoned fries (like you get from ASDA around Christmas), and were so salty they were inedible. The Home fries were in fact small roast potatoes and were not fries at all. The chargrilled corn was sour. It was obviously it was over ripe (almost being off) before being cooked. The Chipotle slaw was also very sour as it had obviously been made up a long while in advance and had soured over time, and it did not taste of chipotle at all and tasted much more like Sauerkraut. We complained to the waitress about all the side dishes who apologised and we then asked for the bill. The waitress brought the bill and said she had deducted the costs of the side dishes as we didn’t like any of them. BUT……she had not deducted the £50 for the gift voucher, so we had to get this corrected before paying. (Based on her reaction, I got the impression that she knew about the voucher beforehand, but it still wasn’t deducted). So basically…without the voucher and deduction for the terrible side dishes an early evening meal for 2 people was going to cost in the region for £200 for bad service, very bad food, and sitting in a freezing cold dining room. The night previous to this we had a wonderful meal out in our local Indian restaurant with great food, great service and all for £60. CUT really behaves like a high class restaurant, no doubt in part due to geography in Bothwell, and charges and behaves accordingly. It is far from that, with only the prices being high, not matched by high quality food or service. The serving staff are very young and whilst seem nice young people but clearly not trained and completely out of their depth. The place would benefit from proper management and front of house staff . As I said…..this was the last visit I will make to CUT. I doubt they won’t be too bothered as they don’t bother that much place seems popular, though probably not with people who recognise a proper restaurant with fresh food and quality service.

Pate with oatcakes served with no apple chutney on plate when queried no apple chutney was available. Offered replacement starter. Fillet steak ordered medium and was served rare. Steak knives blunt. For a restaurant like this - very poor. Staff excellent in dealing with it and apologied and reduced bill. Resulted in our group eating at staggered times due to being reserved starters and main being recooked. Also flickering light was also very off putting Not a good experience