The freshest ingredients of any fastfood chain out there. The best fish sandwich I've had in a decade.
I accidentally placed two online carryout orders for the wrong Woodstock Culver's, 11799 Highway 92 instead of 6778 Hickory Flat Highway. A few minutes after I placed the orders I arrived at 6778 and called 11799. I asked to cancel my order and he said he could cancel it but not refund it, which made no sense to me. I explained I was at the other Woodstock Culver's and he said he would not refund me. I said thank you and hung up. I spoke to the manager at the 6778 and she said if I placed an order there I could call the other Culver's and they would refund me. So I called back and the manager again said he would not refund me. I put it on speaker phone, the manager asked if she could speak to the other manager, I said yes, and she asked him why he wouldn't refund me. They got into an argument, she handed me my phone back and said to hang up on him, which I did. I placed an order at her register. While I was waiting for my food, I called again and asked to speak with a manager. The man who answered said he is the manager. I asked for his name and he hung up on me. Like Jaylen Hunt wrote in his review, the 11799 manager was completely unprofessional. The 6778 Hickory Flat Highway location was great. Friendly staff, great food, and a clean facility. Like Tiffany Spencer wrote in her review, I also highly recommend coming here instead of the awful 11799 Highway 92 restaurant. I called Culver’s corporate today, they gave me a refund right away, and he said I’m far from the only one this happens to. As I was told in store, their policy is if the customer accidentally places an order that went to the wrong restaurant they will give a refund. I suggest that the 11799 Highway 92 manager learn the company policies.
We used to go to Sonic after Homeschool Soccer, but the service has been so bad so we gave Culver's a try. We have found our new place. No need to go back to Sonic anymore. Kid-friendliness: Good choices for kid's menus.
Young girl got our order incorrect basically rang up what she wanted us to have rather thelan repeating our order to make sure that she rang it up correctly. The hamburger meat didn't have a lick of seasoning (a little salt and pepper goes a long way). I had to wait for our order to be corrected. This was the first time I've ever had an issue with Culver's across many states so that speaks volumes.
Some of the chicken tenders were good but MOST OF THE CHICKEN TENDERS TASTED LIKE FISH. disgusting, not to mention the chances of exposing someone with allergies due to cross contamination. Dietary restrictions: If you have ANY dietary restrictions DO NOT EAT HERE. The kitchen is cross contaminated.
Got the walleye platter. A little expensive but could not eat it all.
Good, nice staff, clean restaurant, good food but I wish it wasn't so greasy. That isn't saying anything about the location, that's just how Culver's does their burgers. Frozen custard is always a must have... So delicious