Culver’s

Edit: Went into the store to speak to the manager regarding this. Explained the situation and the most she would do is look into it. She wouldn't refund my money nor would she remake the food before calling and hearing the other person's side of it first, and when asked when this would be done, couldn't give me a time frame. Completely terrible customer service. Thieves in the management. Go to the SR 933 or the Niles one, which has a much better customer service and friendly nature. Came through drive through. Ordered food and they were charging for any sauce to go with the cheese curds. Not even one sauce came with them without being charged. Additionally, they charged 10 cents more than any other sauce. I was there alone, came and paid, was already thinking I might not come back after this, and they asked me to move up, with no one in line. I said I didn't want to and explained no one was behind me. Manager came by, had an attitude, told me I had to move up even if no one was in line. I said I didn't want to there's no use when no one is behind me. He told me if I didn't he would refuse service and refund me. I explained I will be back tomorrow to complain to the manager in the morning. Completely disrespectful to refuse service and waste food over moving me forward 20 feet.

I made a big order and they made everything fresh and exactly how I ordered it .

The service was slow and the cash register attendant was very unhappy to be working that night I believe. She mumbled when she spoke, but in fairness to her, I'm in my 60's and my hearing isn't what it once was. The food was cold when they brought it to the table. I probably should have taken the food back, but it didn't appear that a Manager was available to explain, so I didn't. The atmosphere was good. The area and tables were clean and tidy.

I was rather dissapointed tonight. I ordered a chocolate malt with my meal and there was a very small amount of chocolate, mostly on the sides of the cup considering it was not mixed in whatsoever. And then surprise!!!! No. Malt. Powder. At all. They skipped right over that ingredient. Got home, scraped the chocolate off the sides, and it barely made a bit of difference, still tasted like vanilla custard with a tease of chocolate and no malt goodness. The food was mediorce. I also ordered cheese curds with both meals. To only receive one dip for 2 orders of cheese curds. My Atlantic Cod Sandwich was petite and my fiance Spicy Chicken Patty was very thin. Glad I could upcharge myself straight to sadness. Do better Culvers Crew, and please stop digging at the doorknocker in your nose Ariel, it's mad unpleasant. Ew.

Fish was wonderful.

Always good food. We split our 8 member family into 2 orders bc it's easier to keep the order straight.