I moved here 6 months ago, Cub -West in eagan MN has been great! Ordering online is so easy for pickup, Hailie did an order for me today and was phenomenal! Great communication!
Despite their claims, they are not open 24 hours.
There is an issue with expired products remaining on the shelves at this store and the prices are too high for this to be a consistent problem.
Primary experience is with the pharmacy - HIGHLY RECOMMEND
The experience I had with Olivia in the deli meat section warrants a 1 for her unprofessional and rude behavior. When I approached she was leaning over glued to her personal cell phone. No employee should be allowed to use their cell phone while working the floor in front of customers. When she finally noticed that I needed help she looked up at me and said “What?” Stunned, I said I need a pound of meat sliced. She replied “There is precut meat over there.” And pointed to where I should pick up half pound precut meat. That is not what I wanted. When I explained that I needed a specific meat she rolled her eyes and slowly proceeded to slice the meat while ignoring me and talking to her coworker. Completely unacceptable. She should not be around customers. On the total opposite spectrum, Cynthia at checkout is an absolute doll. She is very friendly and goes out of her way to be helpful. She is kind and you guys need 100 Cynthia’s. Get rid of Olivia and hire more Cynthia’s.
Cub foods is pretty consistent.. I found everything I was looking for in all the usual places.. I enjoyed my shopping experience..
Scales aren't accurate. Don't buy anything by weight or you will be ripped off.
Make sure you check the prices. We had, no joke 50% of our items rang in wrong. Of course higher priced than what's listed