Cookies are delicious. But, there is no organization or system it seems. I ordered cookies to be picked up by myself at 6:30. Said they would be ready at 6:50. I got there at 6:50 and my order wasn't ready.. Granted they were very busy. My app said I was number 3 in line. I stood at the register for 10 minutes waiting to be acknowledged, she said she would work on it right away. After checking in with them three more times my box of cookies were ready at 7:35.. cookies are 10/10, service is 2/10..
We had an awful experience with the doordash delivery driver that turned into 5 stars. I called Hannah at the store and she was so kind and helped us out. My sister got her cookies (the second time) and said they were absolutely delicious. Thank you so much for being an amazing customer service representative and for helping me treat my sister! ❤️
Hannah helped me with a missing order and was super helpful over the phone and quick with her responses. She was super nice and I truly appreciate her help. The cookies from this location are always amazing and fresh. I love everything about this location!
Yummy! Walked into crumbl today as a reward for have some skin cut off at the dermatologist. The flavors didn’t really interest me but I tired the chocolate cream cookie and my mom got the caramel popcorn cookie. They are big and rich so we cut them into 4 pieces so we could bring some home to my dad. Both were good but the 3 votes went to Caramel popcorn. It had a delicious cream cheese frosting with a caramel drizzle. The chocolate cream was served cold. It was like a gooey fudge crust chocolate cream pie all in a cookie. They cost over $4 each but are well worth the price.
Update address. Tried to walk there led me to a neighborhood. Tastes great though. Update: The one on the website is correct but on google maps says “suite 3” for some odd reason. Triple Update: good job on the address
I have gone to this location a good amount of times. Once they gave me the wrong flavor and the second time they undercooked the cookie twice. It's DISAPPOINTING!!!!
Less than average. Overrated. Waited 10 mins for something u can get from Carl’s Jr. for a dollar
This place is GREATLY overrated. The flavor of the cookies changes weekly. I ordered the six box which consisted of the chocolate chip, sugar cookie, pineapple upside down cookie and salted toffee. The sugar and pineapple upside down cookies were very dry. Other than the extra sweet frosting it was dry and tasteless. The chocolate chip and salted toffee were just OK. You're better off going to Hudson Cookies at the Spectrum. Those cookies are much tastier.