Extremely disappointed in dumb policy and lack of customer service. Went for the sole purpose of getting my son a vanilla frosted cookie, only to be told they are not allowed to put frosting on the valentine cookies because they don’t come with it. I asked if I could pay extra for it and explained how that was all my son wanted. If I had known, I wouldn’t have dropped $20 on 6 cookies. The girls were rude and not willing to offer any help. It’s a dumb rule. They literally frosted other cookies in the box. Will not be going back. Tiff’s treats are much better anyway, and the staff is much nicer and willing to provide better customer service.