Creams Cafe Whitechapel

Awful experience. The crepe was stodgy and like a microwaved paratha. Just awful. Ice cream was awful too.

Ice cream tasted like freezer's ice, I waited 25 min for a waffle (it was only me and my friend in the whole shop)

A group of 11 of us went on Eid day an hour before closing and it was very busy. The desserts looked like they were hastily thrown together, and the taste matched the rushed preparation. Definitely not worth the hassle or the disappointment. I ordered a sundae expecting a delightful combination of flavors and toppings, but all I got was a basic scoop of ice cream in a cup because we had it as a takeaway. No toppings, no sauce, just plain ice cream. It was a complete letdown and not at all worth the price. Also I would like to add the cookie dough from this place was disappointingly gooey. It lacked the proper texture and consistency that you expect from cookie dough. It was more like a sticky mess than a delicious treat. Save your money and skip this dessert shop. The treats here are nothing special and definitely not worth the price. You can find much better options elsewhere that will satisfy your sweet tooth without leaving you feeling disappointed.

Very rude and unhelpful staff the second we walked in. Rudely told me that they weren’t serving ice cream as they had ‘just opened’ and the ice cream machine needed to set up (it was 5pm on a saturday and they opened at 12). Just walked out afterwards as i’m not giving money to a company that makes customers feel like an inconvenience. From other reviews it seems this place needs some improvements in their customer service.

I had a terrible experience at the dessert place. Not only did they keep me waiting for over an hour, but they also seemed more focused on serving their friends than attending to other customers. The hygiene at the place was also unprofessional, with a low cleanliness rating. To make matters worse, when I complained, the employee argued with me and even verbally abused me. I will not be returning to this place.

The Asian guy at the counter thinks he’s doing us a favour by taking the order. No manners or respect for the customers.

Rude staff