Council Oak Steaks & Seafood (in Seminole Hard Rock Hollywood)

This place is a scam that is backed up by the hard Rock... I stayed at the hotel and didn't even eat here and got charged that I ate there. I disputed the charge, but they declined it and said I showed them my ID. Conveniently they don't have cameras and could not tell me how many people were in my party that I supposedly had. I ate at this location about 3 years ago and the food was all overcooked, so why would i eat there again. This scam incident happened on February 24th weekend they said. Beware if you stay at the hard Rock Hotel... They like to charge you for restaurants that you don't go to.

Great experience with great food. The steaks were good but not for the price. The appetizers were amazing and the service was perfect.

1st, a Steak restaurant of this caliber should never have a steak sent back for being cooked wrong. 2 of the 4 steaks at our table went back. 2nd. The quality and taste were sub par in 5 out of 8 dishes. The seafood tower was excellent. 3rd This was a birthday party and I had brought a cake. When it was time for the cake we were informed that it was dropped in the kitchen. They did give us several desserts. 4th, the manager came over to apologize and her apologize was so bad it actually made the situation worse. On the way out we spoke to another manager which we believe was above her and he didnt really seem to care. They did remove both steaks from the bill. I guess we expected a little better customer service or at least a genuine apology. You lost 8 customers not to mention all those we share our story with.

Had to wait to be seated with reservations