Costa Coffee

Typical Costa Coffee… busy, busy , busy ! Only criticism would be to extend up , to create more space ….

Really lovely and clean staff really friendly and very helpful always had good food I would recommend a visit

Staff at Prince Alice in Sutton Coldfield always so kind and helpful....

DISHEARTENED :( I used love going to Costa at princess alice drive in Sutton Coldfield. The staff were always kind and welcoming. I felt part of the community and culture. I would always boast and recommend this venue. Recently, I was not treated the same, I was ignored by the same staff, even when I tried to approach them to say hello seversl times, they avoided eye contact and walked away. I knew sonething wasnt right as I didn't feel welcome at all. I went to this costa because of the way the staff treated me, I used feel that I wasn't judged for being different and that made me feel proud to be a British born Muslim. There was a sense of belonging. Unfortunately, this has changed and it is very disappointing. I am still the same person, and I don't understand what I have done wrong to be treated this way. It is important to remember that we all are human beings and humanity comes first along with compassion, kindness and care. It's heartbreaking, unfortunately I won't be returning there after being made to feel like an outsider. It just isn't fair, I was able to look past things because I really liked the staff but why couldn't the staff look past things and see me as their customer who valued them but the same was not reciprocated by the staff unfortunately. :(

Typical Costa. Its quite popular as can be busy on a week day. Plenty of parking as it's part of Princess Alice Retail Park.

Always friendly and clean in this costa, as soon as customers leave table they are over spray tables and clean floors very impressed.

Good coffee, good location and friendly staff