Costa Coffee

This is the DIRTIEST Costa I’ve ever seen around! Not only that, the “deputy manager” Steph was extremely rude and unpleasant even after leaving 9£ for 2 coffees made like they were made by kids, with the arm of the coffe maker leaking dirty water inside the coffe that she threw into the milk. I originally ordered an ice coffee which I was answered “we’re not making them because we have no cups” - when I saw a big new bag of cups for ice coffee on the table I asked gently if those weren’t the ones, Steph got irritated by the question and said no those are for another store. I left the store and went back in just to see her opening the cups and putting tiding them in place, like bruh??? When I asked for a napkin she threw it at me since she was still irritated. This woman genuinely needs a proper training of how to handle customer professionally ASAP! And also one on how to handle raw milk outside the fridge and how tf to clean the coffee machine!!!!!!

Definitely won't be ordering from here again I've ordered some breakfast for the kids and received 3coffies instead dreadful

A totally unpleasant Sophie served us day. Some customer service training is needed

great staff, lovely and friendly and the coffee is, as always, great

Thought I'd try this Hot Milkshake. It's a milkshake, with cream without the brain freeze! Yeah. Really nice

Loved the place and food. pet friendly too!

Lovely staff, worked very hard when I was there. Never stopped cleaning, worked well as a team.

Bad: The high chair was absolutely disgusting, a girl in the bar (a customer called her stef) was horrible and rude (needs proper training and manners). Good: the coffee was absolutely tasty, the place was clean (as soon as someone left the dishes got picked up quick)