I cannot comment on the food but the staff here are lovely and consistently good at making drinks on time
Can get quite busy but seating is fairly standard. Standard price for coffee and usual overpriced food.
I used to really enjoy a latte or cappuccino from Costa but upon my last visit I find that the coffee quality has worsened, it tasted quite burnt and ashy and even the milk did not help with the flavor. I did not take food but the sandwich I also another customer take looked less inviting than it used to be. The cleanliness of the bathroom could also be improved. The seating area is quite spacious which is nice for a coffee shop in the middle of the mall.