Costa Coffee

Great staff and great manager

I went in here yesterday and stood at the counter waiting to be served. There were no other customers at the counter but 3 staff members were there behind the counter. Two were chatting to one another and another was making coffee. For 5 minutes all 3 staff members refused to acknowledge my existence. Not even a 'Hi - be right with you'. I left in the end. Customer service seems to be dead.

Needs another member of staff, service can be very slow at peak times. Staff that are there are doing a great job though!

Nice coffee but disappointed to be served in in a paper cup

While in Kenilworth stopped in for a coffee and everything was good would have been better if they were dog friendly.

Called in for a coffee when I was driving home on the M6 called at Keel and the Costa was shut so went on to Sandbach and wish I hadn't bothered as I asked for a small Capochino which was served in a paper cup and then I was charged over £4 for it and when I questioned this I was told well you are on the Motorway won't be going back anytime soon