Corporate Coffee Systems LLC

Wow…Kudos to Corporate Coffee….reaching out to support the community….Thank you for the awesome products you donated ….Elizabeth you are sooooo organized, very efficient!. Happy New Year!

I made a very generous donation pick up for Soup to Nuts Soup Kitchen in Freeport and was greeted by Elizabeth Wilkins, who was as hospitable and friendly as can be. She went above and beyond for me in any way she could. In the warehouse, I was greeted with smiles, and courtesy all around. Bryant welcomed me with a smile and a firm handshake, and George, Mauricio, and Willie all took time from their day to assist me and made me feel very welcome. Great place with great people.

If I could give this company zero stars I would. I have never encountered a more ill equipped service provider. I truly regret my decision to choose Corporate Coffee Systems as our coffee solution. Has I known what I was in for I would have chosen literally any other option. We had countless service calls on numerous machines and despite changing them out and having various parts replaced, they all were defective. Nobody on their teams can coordinate with one another so I am forced to repeat concerns to each new rep I work with.

The ambassador for Corporate Coffee Ms. Wilkins is phenomenal. She makes the customer support and service provided by Corporate Coffee worthwhile!

We have been a customer for years and now cannot get anyone on the phone. My customer service representative does not return phone calls or emails. I've placed an order and it doesn't arrive, but I get charged $45 a month for "low volume fee". The Long Island office manager called and promised a new client services rep and promised to give me better service but I can't get the new person on the phone and the manager guy doesn't respond anymore either. Maybe they are no longer in business. Does anyone know????

Great company to work with. Service is number one. Awesome water program!

We purchased a very expensive machine from this company last year. After six months the machine stopped working. We called them and they came out to fix the machine. Evidently they had to order replacement parts, so we waited. They came out and couldn’t figure out how to fix the machine. So now, we have had a very expensive paper weight for ten months since the company stopped answering our calls and emails. You should use ANY other service provider before turning to these guys. UPDATE - I have now tried calling 8 times. I have left multiple messages with Adam Henchel, the number provided in the response, with no call back. I decided to call the President/CEO, David Henchel, directly to see if I could escalate the issue and maybe get a resolution. He answered in a very rude manner, but at least I got someone on the phone. I told him my name and the company I am with and he hung up on me. Customers beware - this is what you will deal with if anything goes wrong with a machine you buy from them.