Ice cream is still good. Service and the shop itself is disappointing to say the least. I remember it being a clean place, last night was not the case. Wallpaper falling off, trash on the floor, food scattered all around the back, freezer broke ( that happens, I get it ), workers that had zero interest in being there and didn’t hide it.
fired me for having a legal substance that helps with my anxiety. Still waiting on an apology from them too.
I asked to create my own, and the girl rolled her eyes at me. I asked for pumpkin bread batter, cheesecake and graham crackers, she put a very small scoop, I asked for more and she stared at me and didn't put in any, put it in the container and asked if I had rewards, I didn't but said I'd like to sign up, then she said we'll I don't know how to do it. She walked away. I tipped $6 for myself and my friends ice cream, but when my daughter worked there, things were clean, the servers were friendly and helpful. They were not horribly busy, but a few girls definitely acted like they hated everyone, everything and were not happy to be there.
First time to the Sioux Falls location and can say that I was not impressed. An associate by the name of Liz was pretty rude when I had changed my mind on the topping that I wanted in my ice cream even though she hadn't put it in the ice cream yet. She didn't smile and did not have a name tag, I had to ask what her name was from another associate. I had apologized for miss speaking on my topping but yet that was not enough to please her. I will be getting my ice cream elsewhere even though the cake batter is my all time favorite.
First (and last) time going here. Service was very lackluster and our order was wrong. Sticky and dirty tables to sit at (if you could find one as there is only minimal seating) Both of us were sick-to-our-stomachs within an hour of eating there. Save your money~
Fudge shake is good. So is milk and oreos shake.