Cold Stone Creamery

I'm here at Cold Stone Creamery Wednesday March 6th 2024 at 1:40 p.m. in the afternoon and it's close why is that?!

I’ve been here 4x all in the afternoon. First time I got the wrong ice cream :( Second time was perfect. Third time it was closed and there was a sign that they’d be back like 3 hours later. Fourth time it was closed again. Middle of the week, mid day. No sign :(

My girl and I stopped into today and were greeted with a beautiful smile from the ice cream barista. My girl thought she was cute for flipping the ice cream and her smile and blonde hair. We will definitely be visiting again.

Don’t do a mobile order because apparently walk-ins take priority. Worst customer service I’ve experienced in my whole entire life. Not exaggerating. I can’t believed these people will get $20/hour come April. Ridiculous!

Walked in to a young man named Peter greeting us and asking us about our day...he knows all about all the flavors you guys carry in your store...⭐⭐⭐⭐⭐ employee

Elsie is an absolute ROCKSTAR!!! Our group had a total of 6 items, and the line behind us was growing steadily. Elsie was BY HERSELF, making all of these orders, with a smile on her face! We all applauded her work ethic, and she she was just a delight! She was quick, accurate, and pleasant, despite being the only one behind the counter, and a line going almost out the door! These 5 stars are for ELSIE! 10/10!

Good ice cream

Worst experience. No friendly faces and the ice cream here was frost bitten. Not good at all. The young man that was there when I asked for mix in after he didn’t ask and just assumed I didn’t want anything. He took out of cup and threw the cup to the side clearly frustrated. I have not been to cold stones in awhile but I remember it being a vibe when you walked in and everyone made you feel welcomed. Not here sour faces and attitudes. I can go anywhere and spend my money. I don’t mind the price but to be treated like that and the ice cream was old. This was at 7:40pm. Just wow. That’s all I can say I will not go back

I got there at 11:45 cuase I didn't know they opened at 12 so I waited till 12 when I went back to the door at 12:03 the door still locked the girl looked at me and she kept doing was she was doing, I was there in the sun waiting so I moved to Palm tree , minutes later she opens and 3 kids walked in so I let them pass, I grabbed a cake and I was there waiting to pay and I ask her nicely if she can charge me and she was all rude saying NO I have to help them first, she knew I was there waiting for over 20 minutes,SHE opened late and just just made me waist my time, that's not ok what a bad person .

Yo Peter is a very cool guy is entertaining and spontaneous especially my first time at this location. I was very satisfied. Thanks peter.