The mint chocolate ice cream tastes amazing! The lady called Ana suggested it and it was my best decision so far.
i live in southlands and go to cold stone all the time down there but today i went to this location and it was horrible to say the least anything from bad customer service they just wanted me out of there because they were eating ice cream of there own and then when my milkshake came it was all watered down and i asked for some whipped cream they put a dot of whipped cream and i got to my car and its literally like water definitely wont be coming to this location again and i worn you guys not to eather no gloves they never washed there hands very disappointed and discusted
I was charged twice at this store and the cashier kept asking to charge a 3rd time. I explained my card had already been charged and she assured me the extra charges would drop off. They never did and when you call the store it goes straight to voicemail. Its very expensive and 4 desserts were 45$. So Im 90$ out for not great ice cream.
It smells like dirty, sour water. I've gone in twice over the past two ish months, and the sour filth smell is overwhelming. The glass on the ice cream cooler is so dirty it's hard to read the flavors. My bf and I thought it was a one-off, but after going back again and walking into the stench of a sweaty belly button... I've lost my appetite. No thank you.
Haven't been to a coldstone in some years. I know why after my most recent visit. Overpriced mediocre ice cream "sundaes" served by snot noise brats with too many piercings. My ice cream was meted into soup before I even pulled it off the counter. Ordered cookie dough ice cream with m&m candy for my kid. Not a single piece of cookie dough in the entire cup. Did I mention the ice cream is about as good as some dryers? And it costs 10x as much, just go to kings and save some $$$.
This place is very unhygienic employees don’t wear gloves or hair nets they Keep touching money and ice cream right after each other personally wouldn’t recommend this location