Cold Stone Creamery

Basic ice cream parlor with typical offerings. Nothing extraordinary.

very good customer service

We took a chance and got them to cater my daughter's Quinceañera (I know not traditional); however, no one missed the cake. They were punctual, various flavors and toppings, great service and overall, a one-of-a-kind experience for our 160 guests. Do you know how hard it is to please 160 guests? And they did. I will try to book them in the future. I wish I could give them 10 stars for all that they did to make my daughter's day so special. ** If using them for catering try to have a table with different heights for them. I totally promised it, and completely forgot; however, they managed and provided a great experience.

Placed an order and the wrong item was delivered. I called the store and was basically stonewalled. Told the manager would call me, and that didn't happen. Called corporate, and they said I had to wait 48 hours to get my refund because it was Sunday. My response? "They took my order and my money on a Sunday. That makes Sunday a business day." Dishonest and incompetent

Best ice cream in Oxnard. Remember to bless GOD before you dig into the best ice cream in Oxnard. May HOLY SPIRIT guide you .