Maddie’s a rockstar! I came in to pick up an order today and found Maddie by herself with a line to the door absolutely crushing it. Not sure where her help was as she certainly could have used it but she was phenomenal! Management: Do your customers and most importantly the ones who keep the wheels turning every day ( your employees ) a favor and maintain an appropriate amount of staff in store so any backup is avoided. It’s not fair to the wait time for the customers nor the staff to be expected to handle such a situation. Do better! I know you’ve got the money :)
Visited with my family tonight, and the service was incredibly fast—our four ice creams were ready in less than 5 minutes. With three friendly staff members, the service was excellent. They offered a variety of freshly baked cakes, water for sale, and cake accessories. The ice cream and topping selection was extensive, and the prices were very reasonable. Parking was available, but they could improve by providing seating options; we had to leave as there was no place to sit and ended up eating in the car.
Got the cake called “A cheesecake named desire.” It’s nice for the most part but whoever decorated this needs to be fired or get more training. There’s supposed to be big dollops of vanilla icing on top with raspberries and the execution of it is not at all like the advertised picture. I understand it wouldn’t look exactly like the advertisement but for nearly 40 dollars for a 6 inch cake it should come as close to what you think you’re paying for.
Expensive and didn’t taste good
the girl with the purple bangs was so helpful and sweet! you could see that she was working really hard and still maintained a positive attitude :) 10/10 experience thanks to her!