I’ve come several times at their opening hour and it’s always closed. It’s never opened on time.
Another big chain we tried for the first time in all these years. Pretty solid if you ask us. Not much to add. Went after the movies on Christmas day. Guy was working by him self it seemed but we were in luck cause everybody came after we came in
If I could leave no stars I would. Female employee horrible. Arguing over mixing in to go everybody's. Supposed to be 6. She said only 1 all others were extra. They don't follow franchise rules. District manager should straighten this horrible location out. Haven't been back.
The service was horrible! My first time in a cold stone restaurant and the only thing was cold was the service. The female employee was rude as hell. I've been a manager for 15 years and I would have fired the female employee for her attitude and the way she treated me. If don't like people and you don't like working then stay at home. Remember, the customers pays your bills and not the employer so get it right. I will never go to another Cold Stone.
Closed 15 minutes early.. didn't get food at work because I wanted coldstone. Guess I get neither.