Been getting ice cream here for years however, the prices keep going up and the portions are getting smaller. I paid $11 for this. $11! Fill it up to the top at least!
When you work in a ice cream place it's not a good idea to make fun of a over weight people the young lady working today was completely out of place calling the lady ahead of me fat and laughing with the other young girl working
Their ice cream is the best.
Cake Team is Awesome. Thank You Alexie and Lucy for Writing On The Cakes.
You literally have one job. What is so hard about getting an order correct? We order through DoorDash with some frequency, and every time lately something is wrong. Either they send the wrong type, they leave items off, or both. This product is ridiculously expensive and we don’t mind paying but definitely don’t need the aggravation. – DoorDash been exceptional crediting us each time but it appears that Coldstone does not want our business. Shockingly poor customer service
I've been purchasing ice cream and cakes from Cold Stone for almost 20 years. This location by far makes the best cakes and ice cream. Their cakes always very fresh and full of toppings. This year alone we've purchased four cakes and likely we'll get a few more before the year is out. These have been the best cakes we have purchased in all the time we've been customers of Cold Stone. So far this year we've custom ordered a peanut butter playgroung with Kit Kats small rectangle, mint Oreo and brownie small rectangle, peanut butter playground but with cookie dough ice cream and brownie in small rectangle, and a ready-made cake. Unfortunately, about 2 years ago the prior owner of this location, told me they would no longer take custom cake orders so they recommended another store. At the time, It was okay for me because I had moved further away from this location. But it was a huge disappointment as their cakes were almost all ice cream and no toppings, despite all the extra add-on charges they billed me. This year, I had decided to stop ordering all together from Cold Stone. But my son has always had a Cold Stone cake for his birthday and it's like a tradition, so I decided to give this location a call, since new ownership. Because of the quality and great customers service they will have all my business. By far these owners and location is the best. Please don't change the way you are doing things!!
Great service and friendly staff!!