Ratings of Cold Stone Creamery

google
Google
4.1
(120 Reviews)

Happy Hours & Specials

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Location & Hours

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

10875 W Pico Blvd
Los Angeles, CA 90064
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 10:30 PM
Saturday
12:00 PM - 10:30 PM
Sunday
12:00 PM - 10:30 PM

Recent Reviews

google
Apr 2024
Says they close at 10:00 and showed up at 9 and staff was rude and said to leave. Don’t waste your time.
google
Mar 2024
I am the vibe! The vibe is me! It is cold. It is stone. It is ... uh ... Creamery. Yep! It's all there! Let's eat!
google
Mar 2024
Product is good as always however i think this location lacks training. Our signature creations weren’t mixed well. It was just as if they plopped the toppings on top and called it a day.
google
Feb 2024
We enjoyed everything we ate. BUT I grew up in a world where Cold Stone was a place of abundance. It didn't matter if you got 1 mix-in or 10... your cup was full. None of our cups reached the top brim. This was the most full one we got. Also, 6 chocolate chips is NOT a topping. For premium prices, I expect quality AND quantity. I think some training is in order here.
google
Dec 2023
Probably the worst Cold Stone. Was greeted by strange Asian man. I laughed and couldn't take him seriously. The Oreos and creme had a strange hue. Not edible looking. I asked if they made fresh Oreos and creme that was not pre made. He said they don't mix anything with fresh cream. He said there aren't any toppings there. In fact, the case with toppings he said were 2 years or older. So all the toppings on display were completely stale. A man walked in and when I told him my dilemma he walked out and so did. I asked him if I said something to make him leave. He said he's walked out a few times already without getting anything. That was how bad his impression was of that store.
google
Nov 2023
Ice cream was good, cone was not, too stale and hard to eat.
google
Nov 2023
One of the ladies was incredibly rude
google
Oct 2023
All So Yummy!
google
Jun 2023
The slow service didn’t bother me terribly because it seemed that the worker was new there, but I got an inedibly stale waffle bowl
google
Apr 2023
Google listing says “closes at 10:30”. Arrived at 9:50 and service was refused and we were ignored. FALSE ADVERTISING

Frequently Asked Questions

What is Cold Stone Creamery's rating?
Cold Stone Creamery is rated an average of 4.1/5 stars across various online platforms.