Cold Stone Creamery

They were friendly, attentive, and went above and beyond to assist me. Their prompt responses and willingness to help made me feel valued as a customer. I highly recommend their outstanding customer service!

The ice cream was good but the one star is given solely because of bad customer service. A young male employee caught an attitude with me when I said “apple pie” flavor instead of “apple pie a la cold stone,” it wasn’t him correcting me that was rude, it was his body language and his tone that really shocked me because I was trying to be polite with him when asking for the flavor but he corrected me passively aggressively and then continued making my ice cream, and then kind of just plopped my ice cream down on the counter in front of me. This was my first time at cold stone, so it just made me upset that this was my first experience.

This is the best ice cream around..... We will be back.... The employees are also happy seems like.

I recently had the pleasure of being served by a young man with curly hair who truly went above and beyond. His attention to detail, patience, and warm demeanor made my experience unforgettable. He was always ready to help and answered all my queries with a smile. His exceptional service truly stands out, making him a real asset to his team. I look forward to more positive encounters like this one. Keep up the great work!

Stopped by tidays to get a peanut butter milkshake. Never was asked the size I wanted. Employee said they didn’t have pb milkshakes (I got one here before), so she put milk, ice cream, Reese’s cups and guess what else…. PEANUT BUTTER!!! Leave off the Reese’s cups and you got a pb milkshake- exactly what I asked for in the beginning! Poured it in the biggest cup they had without once again what size. Don’t think I’ll be returning here since they do what they want regardless of what the customer asks for. Also filled it full of whipped topping.

Went today bought a love it size and the cup was filled as a smaller order. Employees says oh since the ice cream is frozen it will not expand in the cup. What? So basically I was over charged

Our first time visiting here but definitely not our last. The store is so clean and the ice cream is delicious.