Cold Stone Creamery

4.2
(216 Reviews)
  • Business Photo
  • Business Photo
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Ratings of Cold Stone Creamery

google
Google
4.3
(199 Reviews)
yelp
Yelp
3.1
(17 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
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  • Business Photo

Location & Hours

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

13711 S Tamiami Trail #7
Fort Myers, FL 33912
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 11:00 PM
Saturday
12:00 PM - 11:00 PM
Sunday
12:00 PM - 10:00 PM

Recent Reviews

google
Jan 2024
Most overpriced gas station quality ice cream in the area.
google
Nov 2023
Great service at this location. We called ahead to make sure they had Malt Milkshakes. The Team Member who answered the call was enthusiastic and pleasant. When we walked in, we were greeted by smiling Josie & her Team. They were all so friendly and welcoming. The milkshake was delish and our cake batter Ice cream was also good.
google
Aug 2023
I always go here and I never remember to leave a review. We love this place. So many options and the hours work with our schedules. The employees are always super nice. They greet you at the door, chat with you, never rush you, and are always really helpful. We love the singing too.
google
Aug 2023
A nice place to get good ice cream. It's expensive, but the positions are large.
google
Jul 2023
First time going to a cold stone creamery and i loved it! It was fascinating to watch them roll the ice cream and all the ingredients together. They have a nice variety of selection to pick from.
google
Jun 2023
Very good quality cream ice cream. Worth testing for Ice cream lovers. Has many options to mix and match. Abundant varieties are available.
google
Jun 2023
Other than the worker my experience was wonderful.
google
May 2023
My family just visited this location Friday night about 20 mins before closing. I’d say our experience was awkward and uncomfortable at best. We stood at the counter for the better part of 10 mins with 3 employees behind the counter who didn’t greet us or even attempt to take our orders. It’s also worth mentioning that there were no other customers in the store at this point, only the 4 of us. After becoming frustrated one of my teenage sons began calling to one of the girls saying “ma’am, excuse me ma’am” at least 4 times before she finally acknowledged him and we asked if they could please take our order to which she responded yes and then continued with her back to us doing whatever she was doing but we began to give our order hoping someone would start making it. During this time we observed another girl (with the pink ponytail) grabbing the bottom of a really filthy dust pan off the floor with her bare hands and emptying into a trash can she had sitting on the counter in front of where we were standing. She then proceeded to immediately walk over and start making ice cream without washing her hands. I asked if one of the other girls could please remake the ice cream she already handled and complete the rest of our order as we were all completely disgusted and put off by what we just saw. The girl didn’t apologize and still didn’t wash her hands, she just hurried off to the back room and stayed back there for the rest of the time we were in the store. To be honest that was fine with us because her poor hygiene while handling food was gross and we just wanted to get our order and leave. Most everyone did enjoy their ice cream and shakes after we left except for me unfortunately. I think the cookie dough had gone bad because it had a really bad taste to it so I just tossed it out. It’s safe to say we won’t be back.
google
Feb 2023
Do not buy the boo batter ice cream. They use an excessive amount of food coloring it made me sick I couldn’t even finish the ice cream It turned my mouth blue for 2 days and I haven’t felt good since
google
Feb 2023
Absolutely horrible service today by charlotte who identified a THE MANAGER wow blew me away. Took everything in me to not walk away


Frequently Asked Questions

What is Cold Stone Creamery's rating?
Cold Stone Creamery is rated an average of 4.2/5 stars across various online platforms.

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